• “Thank you Don for all your help and for all the contributions that you make to the retail property industry.” - NSW Specialist Retail Valuer
    “Don has showed the highest level of integrity and trustworthiness in my dealings with him. His tenacity and attitude to succeed are legend. He makes sure he delivers.” - Mathew Tait, Pharmacist
    “I just want to tell you how much I enjoyed your presentation yesterday… I’m the guy who thanked you for “telling it as it is” afterwards. I agree with your belief that most rents are over priced and impact on more » - Business Valuer
    “And thank you for emailing your (very substantial) report to me. Your analysis and comments are excellent, forthright and challenging, and more insightful than my own advisors!” - Pharmacist, Major Brand
    “Don is a leader and visionary in his field. He has a remarkable aptitude for predicting future market trends and dynamics. He has a deep and broad understanding of the retail property market and has always offered sound perspectives.” - Cedric Tyler, CEO
    “I have been provided with a copy of a report made by Mr D E Gilbert of Queensland Lease Consultants [former name of ALPC] who is a recognised expert in the relation of rent review determinations, in particular retail premises.” - Leading Australian QC
    “Thank you very much for all the time, effort, and consideration you have put into our submission. We are extremely happy with your service… We feel extremely fortunate to have discovered you – it is very rare to find an more » - John, Grocery Retailer
    “Thanks Don. Much appreciated. And thanks again for your fine talk yesterday it is a real pleasure to listen to someone that has such a great understanding of their specialty field and says it like it is. We need more more » - QLD Business Valuer
    “Thanks for your efforts!” - Dominic, Owner of Multiple ACT Delicatessens
    “I’ve been on most sides of real estate ownership and management. As a developer, owner, professional manager, and tenant. Don has a refreshingly rational, economically and mathematically literate approach to retail property valuation which avoids many of the rule-of-thumb pitfalls more » - Graham Young, Publisher
    “Don excels at what he does. He is the most veracious provider of diligent retail property valuation work I have come across in my 27 years as a Real Estate Agent. I would recommend Don whenever a thorough examination of more » - Jonathan Blocksidge, Director REIQ
    “I love reading your articles, always make me laugh. We have decided to quit… retail just isn’t fun anymore and our landlord is being a typical landlord, demanding full refits, jacking up rents, constantly criticizing etc., etc., and I’m over more » - John, Showcase Jewellers
    “As a retailer with over 15 years Brisbane CBD experience, we engaged Don for independent expert advice to assist us in proving damages to the landlord who was a major industry superannuation fund. I am proud to confirm that Don’s more » - Ermanno Nobilio, Specialty Retailer
    “Don has a high level of experience as a specialist retail valuer, arbitrator/mediator and on tenancy determination/submission matters.” - John Kendall, Property Advisor
    “Don is one of the most qualified and experienced retail lease valuers in Australia and has qualified as a retail rent specialist arbitrator by both IAMA and RICS. Unlike many traditional valuers, he regularly seeks newer and better valuation methodologies more » - Matt Myers, Senior Univ. Lecturer
    “Don has a thorough understanding of the concept of value. From both sides of the equation of owner and tenant he strives to achieve equitable playing fields where fairness also provides win/win outcomes. Don is big picture orientated and has more » - Colin Freeman, Director
    “I have known Don for many years and worked with him in both South Africa and Australia. Don is a dedicated retail property professional and continues to strive to know more about his industry and how to make his clients more » - Dr. Brent Stephens
    “…You were very thorough. It is always good when the facts are provided in detail leaving no questions to be asked.” - Large Retail Landlord
    “Don has excellent knowledge of all facets of retail property and leases in general. He looks at each lease and business on an individual basis and understands the business’ performance with respect to its physical location rather than just a more » - Richard Lord, Property Professional
    “Don is a clear-sighted, down-to-earth business professional with a sharp sense of where economic value comes from, and how to deliver; and how to measure it. Engaging with him on retail property valuation takes me instantly from theory to the more » - Govindan (“Govind”) Nair
  • Testimonials

    Peer and Client Reviews

    QLD Business Valuer

    “Thanks Don. Much appreciated. And thanks again for your fine talk yesterday it is a real pleasure to listen to someone that has such a great understanding of their specialty field and says it like it is. We need more Don Gilberts in the world!”

    QLD Business Valuer

    Dr. Brent Stephens

    “I have known Don for many years and worked with him in both South Africa and Australia. Don is a dedicated retail property professional and continues to strive to know more about his industry and how to make his clients more successful. I have no hesitation in recommending Don.”

    Dr. Brent Stephens, President WebKreatr

    Mathew Tait, Pharmacist

    “Don has showed the highest level of integrity and trustworthiness in my dealings with him. His tenacity and attitude to succeed are legend. He makes sure he delivers.”

    Mathew Tait, Locum Pharmacist at a Retail Pharmacy

    John Kendall, Property Advisor

    “Don has a high level of experience as a specialist retail valuer, arbitrator/mediator and on tenancy determination/submission matters.”

    John Kendall, Dir. Kendall’s Valuation & Advisory (since 9/2011)

    Colin Freeman, Director

    “Don has a thorough understanding of the concept of value. From both sides of the equation of owner and tenant he strives to achieve equitable playing fields where fairness also provides win/win outcomes. Don is big picture orientated and has knowledge of multiple facets of the retail property market. It is in the above respects that I would highly recommend Don in most aspects of property consultancy.”

    Colin Freeman, Director Space Planning Concepts

    John, Grocery Retailer

    “Thank you very much for all the time, effort, and consideration you have put into our submission. We are extremely happy with your service… We feel extremely fortunate to have discovered you – it is very rare to find an individual as intelligent, knowledgeable – yet open-minded, honest, and passionate – as yourself. We have learnt a great deal through this process and for that we are grateful.”

    John, Owner of Multiple QLD Grocery Businesses

    John, Showcase Jewellers

    “I love reading your articles, always make me laugh. We have decided to quit… retail just isn’t fun anymore and our landlord is being a typical landlord, demanding full refits, jacking up rents, constantly criticizing etc., etc., and I’m over it. Time to take a break. Keep up the good work my man. I have learnt something from these people though, I am a landlord now and I take bloody good care of my tenant.”

    John, Jewellery Shop Owner & Landlord

    Richard Lord, Property Professional

    “Don has excellent knowledge of all facets of retail property and leases in general. He looks at each lease and business on an individual basis and understands the business' performance with respect to its physical location rather than just a "rate per square metre" approach.”

    Richard Lord, Managing Dir. Index Retail Property – Leading Expert on All Facets of Retail & Bulky Goods Property

    Cedric Tyler, CEO

    “Don is a leader and visionary in his field. He has a remarkable aptitude for predicting future market trends and dynamics. He has a deep and broad understanding of the retail property market and has always offered sound perspectives.”

    Cedric Tyler, CEO & Founder Barifor (Pty) LTD, Rhodes Univ. Board of Trustees (USA), Rhodes Univ. Business School Fellow

    Govindan (“Govind”) Nair

    “Don is a clear-sighted, down-to-earth business professional with a sharp sense of where economic value comes from, and how to deliver; and how to measure it. Engaging with him on retail property valuation takes me instantly from theory to the hard-edged practice of valuation in micro-markets. He has the added virtue of being a very accessible person who is easy to talk to!”

    Govindan (“Govind”) Nair, Pres. Hemispheres Solutions LLC (USA)

    Matt Myers, Senior Univ. Lecturer

    “Don is one of the most qualified and experienced retail lease valuers in Australia and has qualified as a retail rent specialist arbitrator by both IAMA and RICS. Unlike many traditional valuers, he regularly seeks newer and better valuation methodologies to analyse the most complex retail property market situations.”

    Matt Myers, Senior Lecturer Property/Valuations RMIT Univ., MAI (Appraisal Institute), MRICS Chartered Fellow, FIV (Fellow Fiji Institute of Valuation), AAPI

    Jonathan Blocksidge, Director REIQ

    “Don excels at what he does. He is the most veracious provider of diligent retail property valuation work I have come across in my 27 years as a Real Estate Agent. I would recommend Don whenever a thorough examination of all the variables is required to reach a fully informed conclusion as to value.”

    Jonathan Blocksidge, Managing Dir. Blocksidge& Ferguson, Dir. REIQ, Trustee Dir. REI Super, Dir. Asthma Foundation QLD

    Pharmacist, Major Brand

    “And thank you for emailing your (very substantial) report to me. Your analysis and comments are excellent, forthright and challenging, and more insightful than my own advisors!”

    Pharmacist, Major Brand

    Ermanno Nobilio, Specialty Retailer

    “As a retailer with over 15 years Brisbane CBD experience, we engaged Don for independent expert advice to assist us in proving damages to the landlord who was a major industry superannuation fund.

    I am proud to confirm that Don’s expert advice was 100% reliable and without question. It [the case] was contested in the legal arena and withstood scrutiny from national and international experts.

    Don worked tirelessly and innovatively to deliver successful results for us. His contribution to our team of experts was pivotal.

    I hold Don in high regard both professionally and ethically.”

    Ermanno Nobilio & Angela Christodoulou, Retail Business Proprietors

    Vernon Martin, President APRI

    “I have known and collaborated with Don Gilbert for four years, ever since I first met him at a conference in Korea. I have found him to be refreshingly numerate, candid, and outspoken on matters concerning the retail property industry, and he has since been the first person I’ve turned to with questions about the Australian retail property industry. He is an intelligent and honest valuer.”

    Vernon Martin (CFE, MSRE), Pres. American Property Research / InternationalAppraiser.com, USA

    Graham Young, Publisher

    “I’ve been on most sides of real estate ownership and management. As a developer, owner, professional manager, and tenant. Don has a refreshingly rational, economically and mathematically literate approach to retail property valuation which avoids many of the rule-of-thumb pitfalls that beset the industry. What’s more, he saved us a lot of money on our last rental determination when we were the tenant with the rent decreasing by almost 50%.”

    Graham Young, Publisher (also landlord, tenant, manager and developer)

    Leading Australian QC

    “I have been provided with a copy of a report made by Mr D E Gilbert of Queensland Lease Consultants [former name of ALPC] who is a recognised expert in the relation of rent review determinations, in particular retail premises.”

    Leading Australian QC

    Large Retail Landlord

    “…You were very thorough. It is always good when the facts are provided in detail leaving no questions to be asked.”

    Large Retail Landlord

    Solicitor

    “And yes, you definitely gave me some valuable tips! You have some very interesting stories. I hope that one day I will have some exciting experiences to talk about too!”

    Solicitor

    Business Valuer

    “Hi Donald, thank you for confirming what I already thought about Shopping Centres and retail Leases/Values.”

    Business Valuer at 2009 REIQ Business Valuation Conference

    NSW Specialist Retail Valuer

    “Thank you Don for all your help and for all the contributions that you make to the retail property industry.”

    NSW Specialist Retail Valuer

    Business Valuer

    “I just want to tell you how much I enjoyed your presentation yesterday… I’m the guy who thanked you for “telling it as it is” afterwards. I agree with your belief that most rents are over priced and impact on incorrect retail property valuation. I am explaining it to my son, and was wondering if it would be possible to get a copy of your bar graph?”

    Business Valuer at 2009 REIQ Business Valuation Conference

    Leading NSW Specialist Retail Valuer

    “Don. You should write the Valuer's manual on retail property valuation - the detail you go into is impressive.”

    Leading NSW Specialist Retail Valuer

    Dominic, Owner of Multiple ACT Delicatessens

    “Thanks for your efforts!”

    Dominic, Owner of Multiple ACT Delicatessens, awarded $800,000 plus costs by Supreme Court